About eight months ago, My Criterion went offline when we relaunched this website with a brand-new mobile-friendly design, smoother e-commerce functionality, and a richer publishing environment for the Current. As we’ve reevaluated the section and thought about how to bring its most valuable features onto the new site, we’ve appreciated receiving your positive feedback, helpful critiques, feature requests, and suggestions for improvements. After the site survived its first flash sale in October, we turned our attention to the inbox, and frequent visitors to Criterion.com may already have noticed some little changes taking effect over the past few days.
Here are some updates on how we’re integrating My Criterion features into the site. Some customers had trouble figuring out how to sign in and out from the site (it wasn’t that easy!), so we’ve added a convenient My Criterion icon to the top navigation (it looks like a little person). There you’ll find your account information, orders, wish list, and log in/out. Very soon you’ll also find My Collection there as well. Restoring the My Collection feature that allows users to track the Criterion editions they own was by far the top request from longtime customers. We are happy to report that the My Collection feature should be back online in the next few weeks, and any Criterion.com purchases you’ve made during the time My Criterion has been inactive should be reflected in your list.
What we won’t be restoring are the custom list features. After doing a deep dive into how much activity there was in the custom lists, the amount of spam and bot activity they invited, and the moderation they required, we struggled to justify bringing them back. At their best, the lists opened up new pathways in the collection and served a social function, but in the end we decided to leave that activity to other platforms like Letterboxd that are focused on social sharing, reviewing, and list-making. If you would like copies of your custom lists for your records, you can write to Jon Mulvaney (firstname.lastname@example.org) at any time and we will make arrangements.
Thanks again for your feedback, and we look forward to continuing to improve your experience on the website.